With the everchanging world, there are ever changing business strategies that businesses implement to strive and thrive for a sustainable future. Going digital and being agile is the focus of every business today. Digitization today has become an imperative part of business models to derive change. Shared services, GCC, GBS industry is estimated to grow at a CAGR of 17.64% and market size is forecasted to increase by USD 156.78 billion in future with every business offshoring and investing in India.
As it is vital for every business to survive and thrive in today’s world of permanent crisis, it canThe Global & Shared Services Industry has become so much more than just being a cost
saving centre, it has bloomed into the value and purpose driven organization with a vision
of serving the local businesses while meeting global standards of operations.
only be possible with their ability to change while having the right set of people, processes, and
technology at its core. The Global & Shared Services Industry has become so much more than
just focusing on repetitive menial tasks and to drive efficiency while saving costs. Organisations
are taking on their transformational journeys, specialising in various capabilities reflecting
critical knowledge and expertise helping in deriving value and directly contributing towards
business outcomes along with managing workforce, building strategic business partnerships,
and sustaining their values.
The question arises here is with all
the changes happening in the world:
Is there a change in the strategies of running GCCs and GBS or businesses are still using old methods?
Managing workforce – attrition, retention, training, job rotations, how it has changed in today’s economy?
Shift from being back-end office/offshore office to centre of excellence centres.
What does the future of the shared services model look like? Are captives going to still be relevant or they have become obsolete? And many more.
This edition of Shared and Global Business Services, aims to address key challenges and trends impacting today’s businesses, such as digital transformation, agile operations, being sustainable, and the integration of advanced technologies. They key opinion leaders will share their insights, strategies, best practices on how they transformed the way of business in their respective organisation with real- life case studies.
Join us on September, 26, 2025 in New Delhi where more than 100+ senior professionals will gather under one roof to discuss the recent developments, trends, challenges and changes they have faced and solutions they have implemented.
Speakers
Anshul Bhargava
Senior Vice President &
Global Head – Talent Acquisition,
FirstSource
FirstSource
Sachin Gaur
Global Head - Capability,
Change, Org. and
Leadership Development,
Dr Reddy's Laboratories
Dr Reddy's Laboratories
Vijay PK
Co-Head GCC and
COO Global Finance,
Invesco Ltd
Invesco Ltd
Basab Bandyopadhyay
Head of Enterprise Technology
and Site lead for Hyderabad,
Principal Global Services
Principal Global Services
Aneelkumar Savalagi
Site Leader / Head of GCC,
Giant Eagle
Giant Eagle
Manjunath G.
Engineering & Site Leader/Centre Head
- Global Technology Center,
3M
3M
Sudhir Dasamanthrao
COO,
FourthSquare
FourthSquare
Sadanand Himakuntalam
VP - IT, Infra & Operations,
Global Head - GCC
Dibber
Ramna Vadavalli
Country Head,
Aditi Consulting
Swaroopa Rani
Head of Office,
The WaEastmanlt Disney
Shalini Pillay
GCC Head,
KPMG
Nitin Maheshwari
Director - IT,
Flex
Pyush Jain
Head GCC
Zooplus, Infosys
Jaideep Agarwal
India GBS Leader,
Warner Bros. Discovery
Gaurav jattinder Nath
Chief Sales Officer ,
L&T
Who should attend?
CEO Managing Director
CXO/ President/ Vice President/ Director/ Head/ Manager of