What's Next in Tech for HR!
Introduction
In an era marked by dynamic market landscapes and ever-evolving consumer expectations, we delve into the intersection of innovation and value creation, emphasizing how organizations can leverage on emerging technologies, data analytics, and design thinking to deliver unparalleled customer satisfaction. CX Innovation Conclave is designed to foster insightful discussions, share cutting-edge strategies, and explore ground breaking innovations that revolutionize customer experiences across industries.
Innovation is not merely a buzzword but a transformative force that, when strategically harnessed, has the potential to redefine the very nature of experiences. The emphasis on redefining experience underscores the commitment to exploring avenues where innovation and value converge to elevate user experiences.
The question arises here is with all the
changes happening in the world:
- What are the turnaround strategies businesses implementing to stay relevant and on top of their game? What are the key
- How are organizations making strategies for enriching the overall customer experience? How well do they even understand their TG?
- How are organisations ensuring loyalty in a Price sensitive and brand conscious market like India? And many more.
CX Innovation conclave 2024 aims to address key challenges, trends and strategies impacting today’s businesses, such as Importance of Customer journey mapping, Leveraging on design thinking, Research & Analysis for Insights to make more informed decisions, Inculcating the continuous innovation culture, having a human centric approach and much more.
Senior key leaders will share their insights, strategies, best practices on how they transformed the way of business in their respective organization with real- life case studies.
Join us on April 5, 2024, in New Delhi where more than 100 senior professionals are going to gather under one roof to discuss about the recent developments, challenges and changes they have implemented.
Who should attend?
- CEO
- Managing Director
- CXO/ President/ Vice President/ Director/ Head/ Manager of
CEO/MD/CXO/President/VP/Senior Director/Director/Head/ General Manager
Customer Experience, User Experience, Customer Relations, Digital Experience, Customer Service
Customer Care, Customer Support, Contact Centre, Service Delivery, Customer Operations, Customer Retention, Customer Strategy
Customer Loyalty, Customer Analytics, Design Head, Retail Head, Operations
Innovation and Technology, Digital Head, E-commerce and digital head, Chief Marketing and Experience Officer
Why attend
CX Innovation Conclave?
/ Real-life case studies with in-depth insights, outcomes, and learning
/ Partnering and prospecting opportunities with Industry decision makers and influencers
/ Become a part of a community, sharing the similar viewpoints, insights, challenges to grow together.
/ More than just a gathering, a platform to engage, share your voice, viewpoints, experience and create a difference.
Dilpreet Singh
Head - Loyalty, CRM & Partnership,
ITC Ltd
Payal Ohri
Head - CX, Growth, Hacking & Communication,
Adani Digital Labs
Anjali Dutta
Head of Digital Studio (XDS),
Tech Mahindra
Saket Sharma
Country leader - loyalty & retention,
Decathlon sports
Nilesh Soni
AVP - Strategy & Operations,
Nykaa
Nikhil Shanker
VP - Product business & Customer Experience,
urban company
Archna gupta
Group Head - Operation & Service Excellence, Preventive Health,
Apollo Hospitals
Rahul Tandon
CCSO,
Ecom Express
Rajesh Bhardwaj
Head of Operations Control,
Medanta
Rahul Vasu
Head - Loyalty, Analytics & CRM,
Reliance Industries Ltd & Jio World Centre
Ajay Nambair
Chief Service Officer,
M3M
Digamber Bahuguna
CXO,
Airtel
Bhagyashri Kulkarni
Head of Customer Experience,
F.S. Life (Formerly FableStreet)
Namita Tiwari
Director & Global Head of CIS Marketing,
Wipro, Forbes Communication Council
Shashi Ranjan
Head - Customer Experience,
Dr Lal Path Labs
Anamika Chatterjee
Head - Retail Customer Service,
Hero FinCorp
Anubhav Mehrotra
VP - Customer Experience,
TATA 1mg
Vibhor Jain
Business Head (Accessories, Audio & Gaming)
BoAt
Introduction
HR leaders have experienced a profound transformation through the adoption of new technologies. These advancements have enabled leaders to revitalise HR departments, enhancing operational efficiency, adaptability, and overall success. In 2024, significant trends in cutting-edge technologies are anticipated. These advancements, supported by agile HR practices, will facilitate rapid responses to changing business needs and drive comprehensive business transformation.
Current challenges goes beyond talent management, including the intricacies of digital transformation and the imperative to cultivate an organizational culture that values innovation, diversity, and continuous learning. In the evolving HR landscape, a clear trend is emerging towards improving employee experiences through AI and automation in recruitment and performance management. Utilizing technology allows leaders to optimize processes, enhance the employee journey, and leverage data for informed decision-making.
The Workforce Innovation Summit provides a collaborative platform for HR leaders, tech innovators, and industry experts to share insights and explore solutions to the evolving challenges in human resource management. By leveraging technology and strategic approaches, they can effectively navigate the complexities of the modern workplace, fostering sustainable growth and innovation within their organizations.
The question arises here is with all the changes happening in the world:
- What are the turnaround strategies implemented by HR Leaders and Strategists to maintain productivity?
-
- How are organisations managing their workforce in a world of recession, rising workforce attrition, need for constant skill upgradation due to constant technology upgrades?
- What does the future of the HR function look like? Are we fostering the culture for future leaders? And many more
Senior key leaders will share their insights, strategies, best practices on how they transformed the way of business in their respective organisation with real- life case studies. Join us on November 22, 2024, in Mumbai where more than 100 senior professionals are going to gather under one roof to discuss the recent developments, trends, challenges and changes they have faced and solutions they have implemented.
Vivek Sapre
CHRO
Veranda Learning
Mahesh Gera
Group CHRO
Rustomjee
Chetan Khanna
CHRO
Kale Logistics
Harjeet Khanduja
SVP - HR
Reliance Jio
Priyanka Gidwani
CHRO,
Mahindra Holidays
Amrita Pandey
HR Partner,
Colgate Palmolive
Loly V
CHRO,
Datamatics
Lata Chemudupati
Head - People & Culture
Net Connec
Anuja Ghosh
Head - HR,
SBI Ventures
Mukul Oberoi
Head HR,
Viacom18
Karthik Mulakaluri
Director - Talent Development,
Omega Healthcare
Who should attend?
CEO / Managing Director / CXO/ President/ Vice President/ Director/ Head/ Manager of
- Human Resources
- Talent Management
- HR Strategists
- Technology & Analytics
- Employee Engagement
- Talent Acquisition
- Learning & Development
- Automation and Digitization
Workforce Excellence Awards
22 Nov 2024
Individual Category
HR Rising Star of the Year
HR Leader of the Year
HR Professional of the Year
Young HR Talent of the Year
HR visionary leader of the year
Innovative HR Leader of the year
CHRO of the year
Individual Category
HR Rising Star of the Year
HR Leader of the Year
HR Professional of the Year
Young HR Talent of the Year
HR visionary leader of the year
Innovative HR Leader of the year
CHRO of the year
Key Themes To Be Addressed
- Evolving Roles of HR leaders in 2024
- Technological Evolution : Analytics & AI
- Enhancing Employee Experience & Well-Being
- Technological Evolution : Analytics & AI
- Evolution of HR Leadership in the dynamic business landscape
- Agile Performance Management : Aligned with evolving organizational objectives
- Self Learning Dynamics : fostering a mindset of innovation
- Technological Evolution : Analytics & AI
- Diverse Workforce - DEI & Closing Skill Gaps.
- Empowering Employees : creating a dynamic and adaptive learning environment.
Why attend
Workforce Innovation Summit?
- Real-life case studies with in-depth insights, outcomes, and learning
- Partnering and prospecting opportunities with Industry decision makers and influencers
- Become a part of a community, sharing the similar viewpoints, insights, challenges to grow together.
- More than just a gathering, a platform to engage, share your voice, viewpoints, experience and create a difference.
- Engage in discussions on the latest trends and challenges in Future HR with senior-level industry experts.
- Participate in thought-provoking dialogues and debates that will challenge, stimulate, and inspire.
WHY YOU SHOULD SPONSOR
- Build your Network with new clients and potential partners in a highly profiled event
- Showcase thought-leadership by showing your target market who you are, what you do, and why they should get to know you
- Position your brand which ensures that your event presence and brand make a lasting impression on clients, prospects, and partners
- Engage and connect with delegates before, during, or after the event through a wide range of digital and onsite messaging opportunities.
- Take the stage and educate your audience on how your company technology can drive their business forward.