The global landscape for Shared Services, Global Capability Centres (GCCs), and Global Business Services (GBS) is entering an era of unprecedented technological disruption. No longer viewed as mere back-end costsaving centers, modern GCCs and GBS organizations have bloomed into value- and purpose-driven centers of excellence. Driven by an engineering mindset, India has firmly established itself as the global hub for digital capabilities, with the industry forecasted to expand exponentially in market size.
As we navigate 2026, the key question is no longer about whether to transform, but how fast organizations can scale. How are leading GCCs integrating Generative AI into their core workflows? What are the turnaround strategies to build a tech-savvy workforce while managing multi-generational workplace dynamics?
Key Pillars for 2026
Value over Velocity: Moving from transactional tasks to strategic capability centers.
Cognitive Automation: Beyond basic RPA into generative process intelligence and predictive analytics.
Resilient Operating Models: Navigating geopolitical uncertainties and regulatory frameworks while embedding ESG goals.
The 6th Edition of the Shared and Global Business Services Conclave (August 2026) addresses these critical themes. Bringing together over 150+ senior professionals under one roof, this summit features real-life case studies, interactive trialogues, and elite networking opportunities.
Speakers
Anshul Bhargava
Senior Vice President &
Global Head – Talent Acquisition,
FirstSource
FirstSource
Sachin Gaur
Global Head - Capability,
Change, Org. and
Leadership Development,
Dr Reddy's Laboratories
Dr Reddy's Laboratories
Vijay PK
Co-Head GCC and
COO Global Finance,
Invesco Ltd
Invesco Ltd
Basab Bandyopadhyay
Head of Enterprise Technology
and Site lead for Hyderabad,
Principal Global Services
Principal Global Services
Aneelkumar Savalagi
Site Leader / Head of GCC,
Giant Eagle
Giant Eagle
Manjunath G.
Engineering & Site Leader/Centre Head
- Global Technology Center,
3M
3M
Sudhir Dasamanthrao
COO,
FourthSquare
FourthSquare
Sadanand Himakuntalam
VP - IT, Infra & Operations,
Global Head - GCC
Dibber
Ramna Vadavalli
Country Head,
Aditi Consulting
Swaroopa Rani
Head of Office,
The WaEastmanlt Disney
Shalini Pillay
GCC Head,
KPMG
Nitin Maheshwari
Director - IT,
Flex
Pyush Jain
Head GCC
Zooplus, Infosys
Jaideep Agarwal
India GBS Leader,
Warner Bros. Discovery
Gaurav jattinder Nath
Chief Sales Officer ,
L&T
Who should attend?
CEO Managing Director
CXO/ President/ Vice President/ Director/ Head/ Manager of
CEOs, Managing Directors, and Board Members
CXOs (CFOs, CHROs, CIOs, COOs)
VPs, Directors, and Global Heads of Shared Services & GBS
Heads of GCC, Automation, Digitization, and Advanced Analytics